Options
 
Request Help
Make a Suggestion
Report a Bug
 
Knowledge Base
FAQ

Support

Knowledge Base

This is the place to find answers to problems you may encounter while using our software. If you cannot find an appropriate answer here or in the FAQ section then please use the appropriate forms to request help or submit a bug report.

 

KB001: Quick Start Tutorial Documentation Error - Part 2, Step 3, Item 14

Fixed for version 2.0

This section of the GUI Design Studio tutorial shows how to make a single button perform two navigation functions. The "Open" button on the standard "File Open" dialog first closes the dialog itself then opens a document window.

Unfortunately, having described the approach and the importance of getting the connection order right, the tutorial then instructs you to make the connections in the wrong order.

The connection to the "Close and Accept" box must be made first and then the connection to the document window (not the other way around as indicated in the document).

To correct the design after following the tutorial as it stands, simply delete the connection to the document window then re-connect it (and change the Navigation Type to "Show Window" again).

back to top

KB002: Keyboard Shortcuts and Mouse Controls Help Links Not Working

Fixed for version 2.0

In the GUI Design Studio version 1.0 distribution, the "Keyboard Shortcuts" and "Mouse Controls" commands in the "Help" menu do not work and result in an error message. Sorry about that.

You can access these topics under "The User Interface" topic from the main Help Contents or by searching for them in the Help Index.

back to top

KB003: Odd Behaviour When Linking To A Screen From A Combo Box

In GUI Design Studio 2.0, you may experience unexpected behaviour if you attempt to navigate to a new screen using a "Replace Window" link from a Combo Box (where you would normally link to a drop-down window), particularly if the Combo is within a component on the navigation/storyboard design.

You may find that the current screen (containing the Combo) disappears but the new screen does not appear.

This problem occurs due to the way that combo boxes have implicit anchors for automatically positioning drop-downs.

There are 3 workarounds for this situation:

  1. Create a popup/drop-down list for the Combo and link from an item within that using a Navigation Overlay.
  2. Place an explicit Anchor in the top left of the first screen (containing the Combo) and link that to the next screen. This overrides the implicit anchor.
  3. Cover the combo with a Navigation Overlay and link from that to avoid the Combo implicit anchor behaviour altogether.

back to top